Terms & Conditions 

Last updated: 22/09/2025

Welcome to Raj Giri Spices (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of our website rajgirispices.com (the “Site”), including browsing, purchasing, and interacting with our services. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of the Website

• You must be at least 18 years of age (or the age of majority in your jurisdiction) to make purchases from our Site.

• You agree not to misuse our Site in any way, including attempting unauthorized access, introducing malicious code, or interfering with other users.

• You are responsible for maintaining the confidentiality of your account credentials, if applicable.

2. Products & Orders

• We make every effort to display our products, descriptions, and prices accurately. However, we do not guarantee that product descriptions, colors, or other content are 100% accurate, complete, or error-free.

• All orders are subject to availability and our acceptance. We reserve the right to refuse or cancel any order at our discretion.

• Prices are subject to change without prior notice. Any applicable taxes and shipping charges will be displayed at checkout.

3. Payments

• Payments are processed securely through third-party payment gateways. We do not store your payment card details.

• By providing payment information, you confirm that you are authorized to use the chosen payment method.

• In case of non-payment, fraud, or suspicious activity, we reserve the right to cancel the order.

4. Shipping & Delivery

• We aim to deliver products promptly; however, delivery times may vary depending on your location and circumstances beyond our control (e.g. courier delays, natural events).

• Risk of loss and ownership for items pass to you upon delivery.

• You are responsible for providing accurate shipping details. We are not liable for delays or losses caused by incorrect information.

5. Returns & Refunds

• Returns and refunds are subject to our Return Policy .

• Certain products may be non-returnable due to hygiene and safety reasons (e.g. opened spice packets).

• Refunds will be processed using the same payment method used for the original purchase, subject to approval.

6. Intellectual Property

• All content on this Site, including text, images, graphics, logos, product packaging, and designs, is the property of Raj Giri Spices or its licensors.

• You may not copy, reproduce, distribute, or use our content without prior written permission.

7. Limitation of Liability

• We strive to provide the best quality products; however, Raj Giri Spices shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

• Our maximum liability for any claim related to your purchase shall not exceed the amount paid for the product in question.

8. Indemnification

You agree to indemnify and hold harmless Raj Giri Spices, its directors, employees, affiliates, and agents from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of the Site or violation of these Terms.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for their content, policies, or practices. You access them at your own risk.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. Please review it carefully.

11. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts located in Jind (Haryana).

• We encourage resolving disputes amicably before pursuing legal remedies.

12. Changes to Terms

We may update or modify these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, you may contact us at: contact@rajgirispices.com